Owning ITIL

Some ITIL projects are misbegotten: they should never have been approved.

Rob England will provide some practical guidelines to help decide whether a project should go ahead at all, and if they do then how to keep them on track.  Instead of 3 out of 10 projects being successful, Rob believes the a ratio of 5 out of 7 is achievable.

Rob will outline an approach to approving, governing and administering ITIL projects to ensure maximum value on investment.

Includes light lunch.

About The Speaker

Rob England is a "portfolio entrepreneur", working on multiple activities via his company, Two Hills. These include IT commentator, speaker and consultant (ITSM, culture change...), blogger, speaking coach, sales coach, trainer, published author, small business researcher, and nascent internet businessman.

Rob does remote consulting, writing and editing for a variety of clients internationally. He provides local consulting and training to a number of business and government clients on Service Management (ITSM) topics, especially ITIL. He also specialises in helping change IT culture, through a CC plan, workshops and structured courses such as The Seven Tasks of EnGrok.

Rob is also well known for his controversial website, The IT Skeptic (Google page-rank 4, tens of thousands of readers worldwide).

He runs a stable of other diverse sites including Real ITSM (a funny one), Ops4Less (cut the cost of IT operations), He Tangata (IT is the people), Chocolate in the Morning, and others, all built in his own Drupal-based technology stack.

Rob's goal is to maintain his relaxed lifestyle while becoming a millionaire by end of 2010. Details of the plan are sketchy.

He lives in idyllic but breezy Pukerua Bay, Wellington, New Zealand with his wife and son. Pukerua Bay is most famous as the home town of Peter Jackson, but Rob hopes to change that.

Rob's profile (including links) is at http://www.twohills.co.nz/profile

Registration Details:

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Attendance Cost

Student Members: $13.04 + GST / $15.00 incl GST
ITP Financial Members: $21.74 + GST / $25.00 incl GST
Staff of Corporate Partners (20% Discount): $21.74 + GST / $25.00 incl GST
Non-Members: $39.13 + GST / $45.00 incl GST